Privacy Policy

OUR PRIVACY POLICY AT A GLANCE

About us? Somos BODEGAS VEGA DE YUCO, S.L. y tratamos tus datos como Responsable del Tratamiento. Eso significa que nos hacemos cargo de cómo usar y proteger tus datos personales.

What do we use your data for? We use the data that you have provided us online or through any other means to attend to your queries and suggestions, provide you with the services or supply the requested products, register as a user, send you the personalized communications to which you have subscribed, control the comments that are they do in our blog as well as process your reservation or purchase online.

Why do we have them? We are entitled to process your data for different reasons. By filling out a form or sending an e-mail in which you ask us a question or suggestion, we have a legitimate interest in attending to it. When you register on our website or make a reservation or purchase, we must execute the contract that you accept with us, just as we have the legal obligation to issue an invoice in which your data is collected, when the service or purchase is carried out. We are also legitimized by your consent when you give us authorization to send you our newsletter and personalized offers.

With whom do we share your data? We will only share the data with those collaborating companies to meet the requests received and provide our services or provide you with the products, banking entities and bodies required by law. In no case do we sell your data to third parties.

What rights do you have? You have the right to access, rectify or delete your personal data. You also have the right to object to the use of data that you have previously authorized us to use, to carry it and not to be the subject of automated individualized decisions.

In the treatment of your personal data, we apply the following principles to guarantee the greatest protection for you:

• Beginning legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will previously inform you of with absolute transparency.
• Data minimization principle: We will only request strictly necessary data in relation to the purposes for which we require them. The minimum possible.
• Principle of limitation of the term of conservation: The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, we will periodically review our lists and eliminate those records that have been inactive for a considerable time.
• Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of our users' data by third parties.

In this privacy policy you will find more detailed information about the use we make of the personal data of our customers, suppliers and users, and in general of all the people who maintain contact with us, regardless of the means they have used to communicate (form online, by phone or by e-mail, in person).

We like to be transparent about what we do with your personal data, so that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason we keep our Privacy Policy, the Legal Notice and the Cookies Policy updated, information that you can consult on this same web page.

If you have any questions or want more information about the privacy policy, you can continue reading the document.

BODEGAS VEGA DE YUCO, S.L., se compromete a cumplir la legislación vigente en cada momento en materia de tratamiento de datos de carácter personal. Mediante la siguiente política de privacidad BODEGAS VEGA DE YUCO, S.L., de conformidad con las exigencias previstas en el RGPD y en la LOPDGDD, informa a los usuarios y a las personas de las que trata datos de:

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

El responsable del tratamiento de tus datos es BODEGAS VEGA DE YUCO, S.L.:

BODEGAS VEGA DE YUCO, S.L. informa al usuario que los datos que nos facilite a través de la navegación por nuestra web, los diferentes formularios de recogida de datos o en el envío de correos electrónicos, van a ser tratados por BODEGAS VEGA DE YUCO, S.L. y que dicho tratamiento se encuentra recogido en el Registro de Actividades de tratamiento gestionado por BODEGAS VEGA DE YUCO, S.L. conforme a lo establecido en el RGPD.

2. WHAT IS YOUR PERSONAL DATA USED FOR?

En www.vegadeyuco.com, tratamos datos tanto de los usuarios de nuestra web, como de terceros que mantienen relaciones con nosotros. Con la finalidad de facilitar que conozcas el tratamiento que realizamos de tus datos, hemos diferenciado la finalidad a la que destinamos los datos, los tipos de datos y la base de legitimación en función de la categoría de personas de las que tratamos datos. A continuación, clasificamos las personas de las que tratamos datos en función del tipo de relación que mantienen con BODEGAS VEGA DE YUCO, S.L.

• web users

What data do we collect from our website users?

Data of users who fill out any of the available forms: Los datos personales que BODEGAS VEGA DE YUCO, S.L. solicita incluyen:

• Identification data: name and surnames, telephone, postal and electronic address
• Data relating to the request

Data of users who subscribe to the newsletter / want to receive information, commercial communications and information:

• Identification data: Name and surnames, email address.

Data of users who register on our platform:

• Identification data: Name and surnames, postal and electronic address, telephone, billing address.

Data of users who browse our website: Data provided by cookies and by Google Analytics.

For what purposes are we going to treat your personal data?

CWhen the user accepts our privacy policy, he authorizes us to use the personal data provided for the following treatments:

• Send you the information and provide the service you request through the various forms available on our website.
• Elaborar estudios estadísticos para valorar el éxito de campañas / vías por las que el usuario ha conocido un servicio prestado por BODEGAS VEGA DE YUCO, S.L. Estos datos se recogen con la única finalidad estadística y son de uso interno de BODEGAS VEGA DE YUCO, S.L.
• Enviarle el newsletter cuando se encuentre suscrito, con los eventos, actividades y promociones de BODEGAS VEGA DE YUCO, S.L. y del sector de que pudieran ser de su interés.
• Remitirle comunicaciones comerciales sobre ofertas, actividades y promociones de BODEGAS VEGA DE YUCO, S.L. y del sector de que pudieran ser de su interés por medios convencionales o electrónicos cuando haya marcado la casilla de que desea recibir información.

How do we obtain your data?

We obtain your data through:

• The form that the web user fills in for the purpose that is included in it. The form is subject to the acceptance of this privacy policy through the indicated box.
• We obtain the browsing data from the different cookies that the user accepts when accessing www.vegadeyuco.com for the first time.

What is the legitimacy for the treatment of your data?

The express consent of the user (artículo 6.1.a. RGPD) manifestado mediante la cumplimentación de los diferentes formularios, la marcación de la casilla de envío del newsletter y de la recepción comunicaciones comerciales/ información de las ofertas, actividades y promociones de BODEGAS VEGA DE YUCO, S.L. y del sector de que pudieran ser de su interés y la participación en nuestro blog es la que legitima el tratamiento por parte de BODEGAS VEGA DE YUCO, S.L. El usuario puede revocar en cualquier momento el consentimiento prestado, si bien si revoca el consentimiento, éste no afecta a los tratamientos de datos realizados con anterioridad a la revocación del mismo.

The legitimate interest for the elaboration of navigation profiles and detect preferences through the installation of cookies.

The execution of a contract or the adoption of pre-contractual measures cuando el cliente realiza una solicitud mediante los diferentes formularios que dispone el usuario en nuestra web o solicita información sobre los servicios prestados por BODEGAS VEGA DE YUCO, S.L.

• providers

What data do we collect from our suppliers?

1. Supplier identification data: Los datos personales que BODEGAS VEGA DE YUCO, S.L. solicita incluyen:

• Identification data: name and surnames, telephone, postal and electronic address
• Employment and professional data
• Activities and businesses

How do we obtain your data?

We obtain your data through:

• The signing of the contract that binds us, the acceptance of the budget presented, the receipt of invoices from the provider and the signing of the Treatment Manager contract, if applicable, for the service provided.

For what purposes are we going to treat your personal data?

Manage the information related to the data of our companies that provide goods and services, as well as their representatives.

Maintenance of the contractual relationship with our suppliers.

Management of payments and collections related to the contracts that bind us.

What is the legitimacy for the treatment of your data?

In the execution of a pre-contract/contract to send you the information and to manage the service provided, not being possible to carry it out otherwise.

In the legitimate interest para la gestión de los datos relativos a los representantes de los proveedores de BODEGAS VEGA DE YUCO, S.L.

• Customers

What data do we collect from our customers?

Datos de los clientes que rellenan cualquiera de los formularios disponibles en www.vegadeyuco.com así como en el establecimiento físico de BODEGAS VEGA DE YUCO, S.L.

• Identification data: name and surnames, telephone, postal and electronic address
• Data relating to the request

Data of customers who register on our platform:

• Identification data: Name and surnames, postal and electronic address, telephone, billing address.

Data of customers who make a reservation or order in our establishment in person:

• • Identification data: Name and surnames, postal and electronic address, telephone, billing address

Data of our clients obtained through our contracts and budgets

1. Data of customers who make a purchase online or in person:

• Identification data: Title, name, surnames, postal and electronic address, telephone, billing address.
• Transaction data: Products purchased / services provided and means of payment, invoice or purchase ticket.

How do we obtain your data?

If you are an online customer, we obtain your data through:

• The form that the user fills in to request information and/or budget, order or to perfect the online purchase in our e-commerce. The form is subject to the acceptance of this privacy policy through the indicated box.
• We obtain the navigation data from the different cookies that the client accepts when accessing www.vegadeyuco.com for the first time.

If you are a face-to-face customer, we obtain your data through:

• The client registration form.
• The acceptance of the budget presented.
• The signed contract.

For what purposes are we going to treat your personal data?

• Generate and manage the documentation associated with your requests and purchases.
• Provide you with information about offers, products and services related to your purchase.
• Process your reservation or purchase online through our platform.

What is the legitimacy for the treatment of your data?

In the execution of a pre-contract/contract to send you the information and do the proper management of the service provided or the product supplied, not being possible to carry it out otherwise.

In the user consent para el envío del newsletter y de comunicaciones comerciales de las ofertas, actividades y promociones de BODEGAS VEGA DE YUCO, S.L. y del sector de que pudieran ser de su interés y de la gestión de nuestro blog. El usuario puede revocar en cualquier momento el consentimiento prestado.

In the legitimate interest to send information about exclusive promotions, the latest news and personalized information adapted to the profile of the interested party and to send satisfaction surveys about the products or services purchased.

• Job seekers and candidates.

What data do we collect from applicants?

1. Data of the candidates requested in the form 'work with us' by BODEGAS VEGA DE YUCO, S.L.:

• Identification data: name and surnames, telephone, postal and electronic address
• Academic and labor data
• Data that the candidate himself includes as attached documents

How do we obtain your data?

We obtain your data through:

• The delivery of a curriculum in our facilities or the completion of the 'Work with us' form on our website.

For what purposes are we going to treat your personal data?

The personal data that the candidates provide us with is used only for the selection processes that are open or will be carried out in the event that the data provided is for our employment exchange.

What is the legitimacy for the treatment of your data?

In the user consent mediante la incorporación de sus datos y su currículo en la web de BODEGAS VEGA DE YUCO, S.L. para participar en los procesos de selección que se encuentren activos así como en los procesos futuros que se puedan llevar a cabo mientras no se oponga al tratamiento de sus datos.

• Social Network Contacts

What data do we collect?

1. Identification data in the Social Network: BODEGAS VEGA DE YUCO, S.L. no le solicitará datos más allá de los que usted haya incluido en su perfil de usuario.

For what purposes are we going to treat your personal data?

Answer and manage your queries, requests or requests.

Engage with you while you are part of our community of followers.

What is the legitimacy for the treatment of your data?

In the execution of a pre-contract/contract that links you to the corresponding social network and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Youtube https://policies.google.com/privacy?hl=es&gl=es

www.vegadeyuco.com also collects information from web users not directly provided by them through cookies. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool. to help website owners analyze how their visitors interact with their properties. You can obtain more information about its privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html

Google, including all its tools, involve an international data transfer, being hosted in the US. For this reason, and given that the EU-US Privacy Shield Framework has been considered illegal since the ruling of the Court of Justice of the European Union in case C-311/18 July 23, 2020, the appropriate guarantees must be adopted with under article 46 of the RGPD used to transfer data from the EEA to any third country.

www.vegadeyuco.com will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page, they consent to the installation of cookies. The acceptance of the installation of cookies entails the acceptance of the conservation of the IP address in the records of www.vegadeyuco.com, together with the date of acceptance, for a period of one year, in order to demonstrate the consent given. . You can obtain more information in our "Cookies Policy".

3. HOW LONG DO WE KEEP YOUR DATA?

• web users

Those data that are processed based on the consent of the web user will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Those data that are treated based on legitimate interest, the conservation time will be linked to the one that motivated the collection of the data, always ensuring the adequate guarantees and respect for the rights and freedoms of the interested parties.

Those data that are treated based on the execution of a contract or the adoption of pre-contractual measures, the conservation period will be that in which the contractual relationship remains in force as well as the subsequent time that by legal obligation must be conserved.

The IP address obtained through cookies will have a retention period of one year, in order to demonstrate the user's consent.

Regarding the term of conservation of cookies, you can obtain more information on our website in the section "Cookie Policy"

• providers

Those data that are treated based on legitimate interest, the conservation time will be linked to the one that motivated the collection of the data, always ensuring the adequate guarantees and respect for the rights and freedoms of the interested parties.

Those data that are treated based on a contract, as well as if part of the treatment is legitimized in a legal obligation, the data will be kept during the time in which the contractual relationship is in force. The time of conservation of the data once this is finished, or in the event that the treatment is linked to a legal obligation, will be the one that is legally foreseen, not being able to revoke the treatment of the data by the interested party except in the blocking provisions of the same provided by law.

• Customers

Those data that are processed based on the client's consent will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

Those data that are treated based on legitimate interest, the conservation time will be linked to the one that motivated the collection of the data, always ensuring the adequate guarantees and respect for the rights and freedoms of the interested parties.

Those data that are treated based on a contract, as well as if part of the treatment is legitimized in a legal obligation, the data will be kept during the time in which the contractual relationship is in force. The time of conservation of the data once this is finished, in the event that the treatment is linked to a legal obligation, will be the one that is foreseen, not being able to revoke the treatment of the data by the interested party except in the blocking provisions of the data. the same provided by law.

• Social Network Contacts

Los datos tratados de los contactos de Redes Sociales se mantendrán mientras el usuario y BODEGAS VEGA DE YUCO, S.L. mantengan vinculación en la red social. Al no depender directamente de BODEGAS VEGA DE YUCO, S.L. el tratamiento del dato solo podremos consultar o dar de baja sus datos de forma restringida. Trataremos sus datos tanto tiempo como el usuario de la red social se vincule con BODEGAS VEGA DE YUCO, S.L. como ‘amigos’, le de a ‘me gusta’, ‘seguir’ o botones similares.

Para proceder a la rectificación de sus datos, restricción de la información o de aquellas publicaciones que comparte no será BODEGAS VEGA DE YUCO, S.L. el responsable de realizar dichas rectificaciones, sino que deberá realizarla el propio usuario de la Red Social mediante la configuración de su perfil atendiendo a la política de privacidad de la propia Red Social.

Regardless of the legitimacy that protected the data collection, it may be processed for scientific, historical or statistical research purposes, always implementing the appropriate guarantees and respecting the rights and freedoms of the interested parties.

4. ADDITIONAL INFORMATION ON DATA PROCESSING

Only those over 14 years old They can provide data through our website and e-mail. If you are under this age, you must have the consent of your parents or legal guardians.

El Usuario garantiza la autenticidad y actualidad de todos aquellos datos que comunique a BODEGAS VEGA DE YUCO, S.L. y declara que es mayor de 14 años, y será el único responsable de las manifestaciones falsas o inexactas que realice.

In the case of making a reservation of a service or online purchase, the interested party must be over 18 years of age, the age legally established in the civil code to acquire the age of majority and capacity to act.

Los datos de carácter personal tratados por BODEGAS VEGA DE YUCO, S.L. pueden ser obligatorios o voluntarios. Mediante los formularios web no se le solicitarán datos de categorías especiales para garantizar su privacidad. En caso de que para prestarle un servicio sea necesario recoger datos de categorías especiales se le solicitarán por otra vía. Los datos que se van a solicitar en los formularios son:

1. Identification data: name and surnames, telephone, postal and electronic address.
2. Data of users who subscribe to the newsletter / want to receive information commercial communications and information.
3. Data of users who register on our platform.

Voluntary information is that which the user is not obliged to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, the refusal to provide them will mean the impossibility of providing the service or meeting your request.

En el caso que nos facilites datos de terceros, manifiestas contar con el consentimiento de los mismos y te comprometes a trasladarle la información que te facilitamos en esta cláusula, eximiendo a BODEGAS VEGA DE YUCO, S.L. de cualquier tipo de obligación. No obstante BODEGAS VEGA DE YUCO, S.L. podrá llevar a cabo verificaciones para constatar que el tercero ha sido informado adoptando las medidas de diligencia establecidas en la normativa de protección de datos.

5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties except legal obligation or in the event that it is necessary to meet your request.

Among the recipients to whom your data may be communicated are:

• Administraciones y Organismos públicos cuando así lo exija la normativa fiscal, laboral, de Seguridad Social o cualquier otra aplicable. Empresas encargadas del tratamiento de datos (proveedores de detección y prevención de fraude, servicios tecnológicos, servicios de atención al cliente, servicios publicitarios y marketing, y, en general, terceros proveedores que sean necesarios para la prestación de los servicios ofrecidos por BODEGAS VEGA DE YUCO, S.L. como proveedores de servicios de mensajería y transporte, etc…

También pueden producirse transferencias internacionales de datos en sede de las anteriores cesiones/comunicaciones para las cuales BODEGAS VEGA DE YUCO, S.L. utilizará las herramientas facilitadas en el artículo 46 y el 49 del RGPD como garantía de aquellas transferencias realizadas a países que no cuentan con una decisión de adecuación de la Comisión Europea.

In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection of the same and will be carried out only with third countries when there is a binding legal instrument in accordance with to articles 46 and following of the RGPD. With the acceptance of this privacy policy, it is accepted that an international transfer of data may occur in accordance with the indicated guarantees.

In the event that the requirements contemplated in article 46 are not met, the interested party may grant their consent to the international transfer or execute a contract in the interest of the interested party. Otherwise, an authorization must be requested from the Control Authority.

BODEGAS VEGA DE YUCO, S.L. no vende en ningún caso datos de clientes a terceros.

6. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

El usuario puede ejercer los siguientes derechos ante BODEGAS VEGA DE YUCO, S.L.:

1. Access your personal data
2. Rectify them when they are inaccurate or incomplete
3. Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
4. Oppose your treatment
5. Request the limitation of the processing of your data when any of the conditions provided for in the regulations are met
6. Request the portability of your data in the cases provided for in the regulations
7. Prevent being the subject of automated decisions
8. Revoke the consents granted

El usuario, para ejercer sus derechos, deberá enviar un escrito en el que indique el derecho que desea ejercitar y acompañar documento acreditativo de su identidad y dirección postal o electrónica a efectos de notificación. Esta solicitud puede realizarla, bien mediante correo postal a: BODEGAS VEGA DE YUCO, S.L. Camino Del Cabezo, Sn – Masdache, 35572 – Tias, Lanzarote (Las Palmas), o bien en la siguiente dirección de correo-e: bodega@vegadeyuco.com.

BODEGAS VEGA DE YUCO, S.L. deberá contestar la solicitud del ejercicio de derechos en el one month term from receipt of the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request indicating the reasons for the delay.

Asimismo, los interesados tienen derecho a reclamar ante la Autoridad de Control competente (Agencia Española de Protección de Datos) cuando consideren que BODEGAS VEGA DE YUCO, S.L. ha vulnerado los derechos que la normativa de protección de datos les reconoce en www.aepd.es

7. IS MY DATA SAFE?

BODEGAS VEGA DE YUCO, S.L. tiene vigente un contrato con la empresa de Hosting IONOS SE para el alojamiento de su página web. BODEGAS VEGA DE YUCO, S.L. garantiza la adopción de las medidas oportunas para asegurar el tratamiento confidencial de sus datos habida cuenta del carácter reservado de los mismos y se compromete a que dichos datos permanezcan secretos, tratándolos con la máxima reserva, y declara tener implantadas en su sistema de información, las políticas de seguridad correspondientes al tipo de datos manejados conforme a lo dispuesto en el REGLAMENTO (UE) 2016/679 DEL PARLAMENTO EUROPEO Y DEL CONSEJO de 27 de abril de 2016 relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

8. DO YOU NEED AN ACCOUNT AND/OR PASSWORD?

The user can register on our website, for this it is essential to create an account. It is the user's responsibility to maintain the confidentiality of the account information, including the password, as well as each and every one of the activities that occur in it.

El usuario tiene la obligación de informar a BODEGAS VEGA DE YUCO, S.L. de forma inmediata en caso de que se haga un uso ilegítimo de su cuenta o contraseña, o si ocurriera cualquier problema relativo a la seguridad, mediante el envío de un correo electrónico a bodega@vegadeyuco.com.

9. LINKS TO OTHER WEBSITES

Si opta por abandonar nuestro sitio Web a través de enlaces a otros sitios Web no pertenecientes a nuestra entidad, BODEGAS VEGA DE YUCO, S.L. no se hará responsable de las políticas de privacidad de dichos sitios Web ni de las cookies que estos puedan almacenar en el ordenador del usuario.

Fecha: 8 abril 2025

Version: V.2.0